Ing. Dominika Charvátová

*I usually reply within 24 hours.

A freelance person conducting business under the Trade Licensing Act, not registered in the Commercial Register.
Supervisory authority pursuant to Section 71(2) of the Trade Licensing Act: Municipal Office of Prague 6.

In the event of a consumer dispute arising between the Seller and the Consumer, the Consumer has the right to out-of-court dispute resolution. The entity responsible for out-of-court dispute resolution under Act No. 634/1992 Coll., on Consumer Protection, is the Czech Trade Inspection Authority (ADR Department), with its registered office at Gorazdova 1969/24, 120 00 Prague 2.

All details regarding out-of-court dispute resolution are available on the website of the Czech Trade Inspection Authority:
www.coi.cz, www.adr.coi.cz, e-mail: adr@coi.cz. The Consumer may also use the online dispute resolution platform established by the European Commission at: http://ec.europa.eu/consumers/odr/